REGENHAUS MEDICAL PRIVACY POLICY

Last updated: February 2, 2026

This Privacy Policy explains how Regenhaus Medical ("Regenhaus Medical," "we," "us," or "our") collects, uses, and shares information about you ("you") when you access or use our websites, online forms, and related services that reference this Privacy Policy (collectively, the "Services"). By using the Services, you agree to the practices described here. We may revise this Privacy Policy from time to time, so please review it periodically.

1. TYPES OF INFORMATION WE COLLECT

We may collect information you provide directly to us, information collected automatically when you use the Services, and information received from third parties.

Information you provide may include:

• Identifiers and contact details such as your name, email address, phone number, mailing address, and (if applicable) payment information.
• Messages you send to us, including questions, feedback, and submissions through forms, customer support, or social media.
• Other information you choose to provide, such as preferences or health-related details you submit through our forms.
• If you contact us by phone, we may keep notes and/or record calls where permitted by law.

Information collected automatically may include:

• Device and network information (e.g., IP address, browser type/language, operating system, device identifiers).
• Usage information (e.g., pages viewed, time spent, referring pages, clicks, scrolling or form completion events, error logs).
• Approximate location derived from your IP address; with permission, more precise location from device settings.
• Cookies and similar technologies (e.g., pixels, web beacons, tags) used for site functionality, analytics, and marketing measurement.

We may also receive information from service providers and marketing/analytics partners (for example, attribution and conversion measurement).

2. HOW WE USE YOUR INFORMATION

We may use the information we collect to:

• Provide, operate, and maintain the Services (including scheduling and responding to requests).
• Communicate with you, including sending service messages, reminders, and information you request.
• Provide customer support and troubleshoot technical issues.
• Improve the Services and develop new features.
• Send marketing communications where permitted and consistent with your preferences.
• Perform analytics, measurement, and reporting (including aggregated statistics that do not identify you).
• Comply with legal obligations and enforce our terms and policies.

Payment and sensitive information: if you submit payment details, we use reasonable safeguards (such as encryption in transit) to protect that information. Do not send sensitive payment details via standard email.

3. HOW WE SHARE YOUR INFORMATION

We may share information in the following circumstances:

• With vendors and service providers that perform functions on our behalf (e.g., hosting, analytics, customer support systems, messaging providers, fraud prevention, and payment processing where applicable).
• With regulators, law enforcement, or other parties when required by law or to protect rights, safety, and security; to prevent fraud; or to respond to lawful requests.
• In connection with a business transaction (e.g., merger, acquisition, reorganization, bankruptcy, or sale of assets), including due diligence and transfer of information where permitted by law.

Mobile phone numbers and SMS consent (important):

• We do not share mobile phone numbers with third parties or affiliates for their marketing or promotional use.
• Sharing with subcontractors that help provide support services (for example, customer service or messaging delivery) may occur as needed.
• Text message opt-in data and consent records are not sold or shared with third parties.

SMS opt-in consent: by submitting your phone number, you authorize us to send you text messages and notifications. Message and data rates may apply. You can unsubscribe at any time by replying "STOP" to a message from us.

4. YOUR RIGHTS AND CHOICES

You have choices about how we communicate with you and how certain technologies are used:

• Email marketing: you can unsubscribe from promotional emails using the unsubscribe link in the email. You may still receive service-related messages (e.g., confirmations).
• Cookies and similar technologies: you can adjust browser settings to limit cookies; note that some site features may not function properly if cookies are disabled.
• Access, correction, deletion: you may request access to, correction of, or deletion of your personal information by contacting us using the details in the Contact section. We aim to respond within a reasonable period (generally within 30 days).

5. LOCATION OF YOUR INFORMATION

We are based in the United States. Information may be processed and stored in the United States or other countries where our service providers operate. We take steps designed to ensure an appropriate level of protection for personal information transferred internationally.

6. SECURITY AND RETENTION

We use administrative, technical, and physical safeguards designed to protect information from loss, misuse, and unauthorized access or disclosure. No online service can guarantee absolute security.

We retain information for as long as reasonably necessary to provide the Services, comply with legal requirements, resolve disputes, and enforce our agreements. Retention periods vary depending on the nature of the information and how you use the Services. We may keep suppression records (e.g., unsubscribe information) to honor your preferences.

7. LINKS TO THIRD-PARTY WEBSITES

The Services may link to third-party websites or services. We are not responsible for the privacy practices or content of those third parties. Review their policies before providing information.

8. SOCIAL MEDIA FEATURES AND WIDGETS

Our Services may include social media features or widgets provided by third parties. These features may collect information such as your IP address and pages visited and may set cookies to function properly. Your interactions with these features are governed by the privacy policy of the provider.

9. UPDATES TO THIS PRIVACY POLICY

We may update this Privacy Policy to reflect changes in our practices or for legal, operational, or regulatory reasons. If we make material changes, we may notify you via a notice on the Services or by email where appropriate. Continued use of the Services after an update means you accept the revised policy.

10. CONTACT

If you have questions or complaints about this Privacy Policy or our privacy practices, contact us:

• Regenhaus Medical
• Address: 3155 North Point Parkway, Suite F-200, Alpharetta, GA 30005
• Email: info@regen-haus.com
• Phone: 404-424-4068